FAQs

1. HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders typically ship within 5 to 7 business days. For international orders, transit will take an additional 14 to 21 business days.

3. MY TRACKING NUMBER ISN’T WORKING

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us.

4. I NEED HELP WITH A LATE ORDER

Orders typically ship within 5 to 7 business days. For international orders, transit will take an additional 14 to 21 business days.

If your order has not arrived after 30 business days (domestic) and 45 business days (international), please contact our team, we are happy to assist.

5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept Visa, Mastercard as well as Paypal.

6. WHEN WILL MY CARD BE CHARGED?

Just after your order has been successfully placed.

7. HOW SECURE IS MY PERSONAL INFORMATION?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

CONTACT US

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

  • Via Email: support@vikingzon.com
  • Time Support : 9AM – 5PM GMT+7, Monday through Friday
  • Via this Link https://www.vikingzon.com
  • Via this Address: 13145 Brookhurst St Ste A Garden Grove, CA 92843, USA