Return & Refund Policy

MODIFY OR CANCEL YOUR ORDER

  • Within 1 hours from the time of ordering.
  • Contact us by email:support@vikingzon.com or message on the website.

RETURN & REFUND POLICY

CONDITION

CASES OF RETURN/REFUND

  • Product has not been used.
  • Product was damaged during transit.
  • Item not received.

TO BE ELIGIBLE FOR A RETURN/REFUND OF A PRODUCT, YOU MUST MEET THE FOLLOWING CRITERIA :

  • No more than 7 days from the date of receipt.
  • Product has not been used.
  • There are pictures to prove it was damaged upon receipt

RETURN

  • To be accepted for a refund you must meet the above conditions.
  • Contact us by email:support@vikingzon.com or message on the website.
  • You then repackage the product and send it to us via your local mail.
  • Vikingzon is responsible for return shipping costs. Every returning shipping is paid by Vikingzon, even if the item didn’t have free shipping in the first place.
  • Address :
      • US return shipping address: Vikingzon, 13145 Brookhurst St Ste A Garden Grove, CA 92843, USA
      • Other areas: Vikingzon, Landmark 81, 720A Dien Bien Phu, Ward 22, Binh Thanh, Ho Chi Minh City, Vietnam

REFUND

FOR ORDERS THAT NEED TO BE RETURNED

  • Once we receive the returned item, we will evaluate the product's condition then contact you and offer a return option.
  • Normally, it takes 7-14 days to receive returns for the US region and 14-21 days for the rest
  • The time you receive the money is 7 days from the date of the refund decision.
  • Contact us by email: support@vikingzon.com or message on the website.
  • We will refund you within 7 business days after your refund request is accepted.
  • For safety's sake, we only refund the original payment method. All other requests are denied

FOR ORDERS THAT NEED TO BE RETURNED

  • Contact us by email: support@vikingzon.com or message on the website.
  • We will refund you within 7 business days after your refund request is accepted.
  • For safety's sake, we only refund the original payment method. All other requests are denied

CONTACT US

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

  • Via Email: support@vikingzon.com
  • Time Support : 9AM – 5PM GMT+7, Monday through Friday
  • Via this Link: https://www.vikingzon.com
  • Via this Address: 13145 Brookhurst St Ste A Garden Grove, CA 92843, USA